Shipping Policy

TURNAROUND TIME

R5 Racing products are built to order. If you're needing your product quickly, please contact us on Facebook or Instagram to verify product availability before placing your order. Estimated shipping dates are not guaranteed and are subject to change based on inventory levels and manufacturer lead times. 

TRANSIT TIMES

As all R5 Racing products are built to order, the transit times apply to the timeframe of shipping after the manufacturing process is completed. Shipping times are an estimate of the delivery timeframe, but are not guaranteed. Transit times are estimated around 2-3 weeks. 

DAMAGED / LOST SHIPMENT

You are required to inspect the box and contents of your order before signing for the package(s). If your item has signs of damage, have the courier service note the damage before signing so that we can replace any damaged components.

If your shipment becomes damaged or lost in transit, please notify us immediately. Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. R5 Racing Australia/AustAsia is not liable for damage claims that are denied due to customer negligence.